Saudi supermarket chain employs new retail solutions

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Retail management solutions provider Arch Retail Systems has signed a deal with Saudi supermarket chain Al Raya.

Founded in 1991, Al Raya is headquartered in Jeddah and manages 51 stores, a DC, and three bakery production centers nationwide.

The retail sector in Saudi Arabia is a key objective of the National Transformation Program, as the country aims to diversify away from oil and modernise its economy. Arch has signed a deal with the Al Raya Group to implement its retail management solutions.

South Africa based Arch has expanded globally, opening an office in Australia in 2022 and has entered Saudi Arabia as a retail management solutions provider.

Al Raya will implement the complete set of Arch retail management solutions, including Arch Enterprise, an ERP solution for central operation control; Arch Retail, an in-store solution aimed at boosting efficiency and profitability; Arch Mobile, offering fast on-the-floor management capabilities; financial integration for seamless flow from Arch Retail to SAGE Evolution; integrated EFT with local banks; integrated telco/virtual services with local mobile companies; and WMS integration with the DC.

Frederic Levy Perrault, CEO of Al Raya, in an interview with CEO Insights Asia said: “My journey in Al Raya Supermarkets has been to decisively transform the company from systems, logistics, organisation, our sales approach up to our store concept, to ensure Al Raya is back at the forefront of grocery retail. Some players are exiting the market, many are struggling to face the new normal and some, like Al Raya Supermarkets, are embarking on ambitious turnaround strategies to become leaner and more agile, meeting new consumer trends better.”
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