Online ride-hailing service Yango Delivery has launched in the UAE with its platform to empower the e-commerce sector with its one-stop-shop logistics solution.
The company brings last-mile services to both small shops and larger companies, focusing on a streamlined experience that would allow businesses to foray into new territories and scale up their operations.
General manager at Yango Delivery in the UAE, Agam Garg, said: “In the competitive delivery field, companies need tools to quickly react to the changing context with volatile demands.
“We are working on digitising last mile logistics to grant our clients access to various delivery types in one place and the possibility to easily switch between them or combine them, experimenting and finding the balance between the needed level of customer service and operational efficiency.”
The supported delivery modes range from express (one hour) to same- and next-day deliveries, with direct (to consumer) or reverse (pick-up) ways, the latter applicable to handle returns, for example. When planning deliveries on Yango Delivery, partners are offered the selection of motorbikes, sedans, vans or chiller vans depending on the items they seek to deliver.
Yango Delivery employs an advanced algorithm that dispatches orders to routes by digesting all required operational parameters such as the time window promised to customers and traffic forecasts.
The platform is accessible via a web interface and can be integrated into clients’ systems via an API or Shopify, WooCommerce and Magento modules.
The service operates in more than 300 cities across 15 countries in the Middle East, Africa, Asia and Europe.
“We take the hassle out of the delivery process for clients while taking care of optimal routes to deliver more with fewer vehicles. We also pride ourselves on our transparency in tracking, which ensures improved communication, easier analysis, and informed management decisions,” said Mr Garg.
The demand for last-mile delivery is increasing across the GCC, according to a report by global cultural agency CRTKL. Sixty-four per cent of shoppers in the GCC claim to shop online at least once a week, exceeding the global average by 20 per cent.
The retail mobile-commerce market in the UAE is predicted to grow with a compound annual growth rate of 18.9 per cent until 2025, with more startups eyeing last-mile delivery solutions, Euromonitor reveals.
