Dotlas launches conversational SaaS-AI platform for Mena retailers 

Dotlas, a UC Berkeley-Incubated start-up led by Careem veterans, is launching the pilot programme of the region’s first fully conversational SaaS-AI platform for retailers.

Former head of analytics at Careem and Dotlas’s CEO, Nuno Amaral de Freitas, said: “Dotlas is poised to revolutionise the way retailers access and utilise data. Our mission is to make data-driven insights available to all.

“In the Middle East, retail businesses face considerable challenges in accessing top-notch data, and our team discerned the escalating demand for insights amongst retailers. At Careem, I saw firsthand the need to share insights with our merchants. Many did not have the capabilities to access vital information, limiting their growth potential.”

Dotlas is a retail business co-pilot, a no-code generative AI SaaS platform that answers hyper-local questions. 

“Managing inflation on product catalogues is a common challenge for retailers,” added Mr Amaral de Freitas.

 “One way our platform can assist is by spotting items with high price shifts, such as swapping costly avocado for cheaper butternut squash and even providing a new recipe. This actionable data makes a real difference, providing simple answers without complex analytics or SQL capabilities. While numerous start-ups depend on external funding, we have chosen a different approach, prioritising market fit before seeking funding.”

The company has recorded a 650 per cent revenue growth without external funding since December 2022. 

CTO at Dotlas, Eshwaran Venkat, said: “Our proximity to customers is what sets us apart, and we live by our mantra of delivering results that WOW.

“And because of this, our growth is largely driven by referrals. We are a dynamic team of nine highly skilled professionals. We attract top-tier talent by harnessing the power of AI responsibly, as together we have a passion for solving problems that can positively impact the lives of millions.”

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