{"id":18510,"date":"2022-09-13T16:07:45","date_gmt":"2022-09-13T16:07:45","guid":{"rendered":"https:\/\/www.meretailnews.com\/?p=18510"},"modified":"2022-09-16T00:50:24","modified_gmt":"2022-09-16T00:50:24","slug":"saudi-ministry-of-commerce-announces-range-of-initiatives-to-develop-e-stores-in-kingdom","status":"publish","type":"post","link":"https:\/\/www.meretailnews.com\/2022\/09\/13\/saudi-ministry-of-commerce-announces-range-of-initiatives-to-develop-e-stores-in-kingdom\/","title":{"rendered":"Saudi Ministry of Commerce announces range of initiatives to develop e-stores in kingdom"},"content":{"rendered":"<p><!-- VideographyWP Plugin Message: Automatic video embedding prevented by plugin options. --><br \/>\nThe <a href=\"https:\/\/www.meretailnews.com\/2022\/08\/05\/consumers-in-saudi-arabia-increasingly-open-to-small-businesses-says-report\/\">Saudi<\/a> Ministry of Commerce is rolling out a range of initiatives to help reform <a href=\"https:\/\/www.meretailnews.com\/2022\/08\/08\/e-commerce-solutions-platform-commercetools-enters-middle-east-market\/\">e-stores<\/a> across the kingdom.<\/p>\n<p>The move comes in response to a nation-wide customer survey of six thousand shoppers.<\/p>\n<p>Some of the challenges shoppers highlighted include: delays in handling and fixing complaints; a lack of clarity regarding warranty and maintenance policies; delays in issuing refunds; and a lack of delivery services.<\/p>\n<p>In response, the Ministry has introduced a range of initiatives that will see e-commerce outlets expanding their delivery networks, diversifying shopping options and offering customers multiple payment solutions.<\/p>\n<p>A simple easy-to-use returns policy will also be introduced.<\/p>\n<p>The Ministry also urged electronic stores to create video manuals to showcase and explain the range of products for sale.<\/p>\n<p>E-stores must also submit periodic performance reports to the Ministry of Commerce.<\/p>\n<p>The 10 initiatives come as part of the Federation of Saudi Chambers&#8217; goal to reinforce the role of the private sector in keeping with the kingdom\u2019s Vision 2030.<\/p>\n<p>According to a report by Boston Consulting Group, Saudi Arabia&#8217;s e-commerce market\u00a0is\u00a0forecast\u00a0to\u00a0exceed SR50 billion\u00a0by\u00a02025\u00a0after witnessing rapid growth in recent years.<\/p>\n<p>In 2020,\u00a0online sales accounted for six per cent of the total retail sales in the kingdom compared to 18 per cent in leading e-commerce markets.<\/p>\n<p>Saudi Arabia\u2019s e-commerce is expected to grow at a compound annual growth rate of above 12.56 per cent during the 2022-2027 forecast period.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Based on a nation-wide survey of six thousand shoppers, Saudi Ministry of Commerce is developing 10 initiatives to boost the growth of e-commerce and improve customer satisfaction levels across the kingdom<\/p>\n","protected":false},"author":38,"featured_media":18511,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[154,1,4106],"tags":[3988,2683],"_links":{"self":[{"href":"https:\/\/www.meretailnews.com\/wp-json\/wp\/v2\/posts\/18510"}],"collection":[{"href":"https:\/\/www.meretailnews.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.meretailnews.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.meretailnews.com\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/www.meretailnews.com\/wp-json\/wp\/v2\/comments?post=18510"}],"version-history":[{"count":4,"href":"https:\/\/www.meretailnews.com\/wp-json\/wp\/v2\/posts\/18510\/revisions"}],"predecessor-version":[{"id":18530,"href":"https:\/\/www.meretailnews.com\/wp-json\/wp\/v2\/posts\/18510\/revisions\/18530"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.meretailnews.com\/wp-json\/wp\/v2\/media\/18511"}],"wp:attachment":[{"href":"https:\/\/www.meretailnews.com\/wp-json\/wp\/v2\/media?parent=18510"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.meretailnews.com\/wp-json\/wp\/v2\/categories?post=18510"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.meretailnews.com\/wp-json\/wp\/v2\/tags?post=18510"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}