Dubai e-commerce sales are on track to reach $7.6 billion by 2025, according to industry forecasts.
With the sector set for rapid expansion, Dubai Customs has met with the courier and express shipping companies to discuss the seamless operation of e-commerce activities.
Dubai Customs is a government department that seeks to enhance sustainable development and promote Dubai’s image worldwide
Senior manager of Customer Happiness at the Client Happiness Department, Younes Kalbat, said: “E-commerce is undergoing rapid expansion on both a global and regional scale, driven by relentless technological advancements.
“This surge has led to a proliferation of online stores and an ever-increasing number of internet users engaging in buying and selling activities. We maintain close engagement with our valued clients, offering unwavering support by delivering top-notch services that impeccably align with their expectations.
“Dubai Customs’ cross-border e-commerce platform stands as one of Dubai Customs’ pivotal initiatives, steering transformative changes within the business landscape.
“It is designed to provide exceptional services to e-commerce enterprises and affiliated sectors, including shipping and logistics.”
The sessions saw discussions regarding customs audit processes. Customs officials shared insights into the department’s systems in this context.
The city Customs Authority also presented its advanced e-commerce project that relies on blockchain technology to streamline supply chain operations.
The primary objective of the platform is to attract more companies in the emirate within the local and regional e-commerce distribution network by significantly reducing the overall cost associated with e-commerce transactions.
The platform also serves to boost e-commerce sales across the UAE.
The city Customs anticipates that e-commerce sales in the UAE will reach $6 billion in 2023, $6.8 billion in 2024 and $7.6 billion in 2025.
