FTA and Planet hold VAT refund seminar for UAE retailers


The Federal Tax Authority (FTA) has held an interactive introductory seminar in Dubai for retailers about the new, simplified and fully paperless procedure for registering in the digital system for refunding value-added tax (VAT) for tourists.

The FTA organised the session in collaboration with Planet – the company that operates the VAT refund scheme for tourists in the country.

The seminar shed light on the ways to sustainably enhance the registration experience for retailers in the tax refund system for tourists by keeping in touch with the system users and taking their suggestions and observations into consideration when developing new plans.

During the seminar, representatives of FTA and Planet provided a comprehensive explanation of the procedures required to register retailers in the digital system developed to refund VAT to tourists, stressing that all relevant business sectors must review the registration guidelines.

The experts explained in depth how to submit requests to register retail stores in the system and what factors needs to be taken into account while filling out applications and documents required for registration.

The Authority highlighted in a press statement that the introductory seminar witnessed remarkable interaction from the participants, who were aware that the FTA is consistently implementing measures to further level up the registration service for retailers by adding new features that provide more facilities during the registration process.

The Federal Tax Authority confirmed that the digital system to refund tax to tourists was developed according to the latest standards to guarantee efficiency and speed of performance, and offer clear seamless procedures.

The Authority launched a paperless tax refund scheme for tourists in September.

Director-general of the Federal Tax Authority, Khalid Ali Al Bustani, said: “The launch of the new innovative system is part of the authority’s continuous development plans, by adopting best-in-class standards to enhance UAE’s competitiveness in all sectors, including tourism.

“This is in line with the framework of the government’s digital strategy towards the smart transformation of its services.”