Amazon Saudi Arabia opens office in Riyadh to further augment impact in Middle East

With e-commerce growing by leaps and bounds in the country, Amazon Saudi Arabia recently launched its new office in Riyadh, housing employees from various sectors of the company’s operations in the country.

With this new base in Riyadh, Amazon aspires to emphasise its commitment to empowering independent merchants and facilitating a business-friendly environment.

Vice president of Amazon in the Mena region, Ronaldo Mouchawar, said: “Our new offices at the Riyadh Front Tower are equipped to accommodate more than 350 employees, paving the way for local talents to join the team across various areas of the business from retail, Amazon Payment Services, Alexa devices to Amazon Advertising and more, increasing innovation and solutions for our customers.

“Together, we will continue to build an integrated system that provides the best level of service to our customers in Saudi Arabia.”

First bringing its operations to Saudi Arabia in 2020, Amazon has significantly contributed to various business sectors by diversifying job opportunities and taking on more than 3,000 individuals on board for permanent and seasonal roles.

Recently, Amazon Saudi Arabia teamed up with Monsha’at, the delivery service partner program, to set up and manage their logistics businesses delivering packages.

“Saudi Arabia is the first country in the Mena region to host this flagship global program which aims to establish more than 30 new local start-ups and create hundreds of job opportunities within the logistics sector during the program’s first three years, further solidifying our commitment to supporting SMEs,” said the vice president.

“Regarding logistics, we doubled our network to provide customers with a fast and guaranteed delivery service by launching three new stations during the past year through our subsidiaries and partners across the kingdom.”

Mr Mouchawar added that managed to “reach 90 per cent of Saudi Arabia’s population within two days, from Arar to Jizan and from Makkah to Dammam”.

The news comes after Amazon Saudi Arabia hosted a one-day in-person seller summit in Riyadh earlier this month, bringing together numerous sellers and entrepreneurs under one roof to fuel the growth of their SMEs ahead of the upcoming sales season.

The vice president said: “This year’s sale is set to provide massive discounts across millions of products across local, regional and international brands whose brand values are aligned with the aspirations of customers across the Kingdom, ensuring an exceptional customer service experience. As the sales season also coincides with the 2022  Fifa World Cup in Qatar, will offer great deals across sporting products to all participating teams.

“There is a lot to be announced in the coming weeks, but I can share for now that Amazon Prime members will be able to enjoy a really exciting experience and will have access to additional perks during the upcoming shopping season. Our team is working diligently to prepare the best offers and deals to delight customers across the Kingdom, all available under one roof.

“We continue to see exciting potential and growth opportunities in this geographic space, and according to the latest studies, the e-commerce sector in Saudi Arabia will continue to show growth reaching over SAR 57 billion by 2025.

“Looking ahead, we are excited to continue playing a pivotal role in supporting local Saudi businesses to grow their presence and customer reach online. enables SMEs to invest in their capabilities and contribute to the growth of the digital economy of the Kingdom. We will continue our commitment to innovate on behalf of our customers, offering them the best experience possible through new and improved products and services.”

Discount retaile-commerceNews